CONTACT TINZ


We’re here to help you see the world safely. Whether you have a question
about what we cover, need to make a claim, change or cancel a policy or
need help in an emergency, you can reach us in a number of ways.


 


For general enquiries

We’re currently experiencing higher than usual enquiry volumes due to the Coronavirus (covid-19) outbreak.

Unfortunately, we are unable to answer phone calls right now.  We’re sorry for the inconvenience and appreciate your patience.

 

The best way to reach us is via email: [email protected]

Alternatively, read our frequently asked questions.


CHAT TO US

We're ready to chat to you within office hours.
The chat pop-up should appear on the bottom right of your screen if we are available. 


CORONAVIRUS ENQUIRIES

If you have questions in relation to coronavirus cover, please refer to our travel advisory.

 

claims enquiries

Email: [email protected]


Emergencies

In an emergency situation only, please contact our emergency assistance team on reverse charge: +(64) 9888 9274

Email: [email protected]

 

 

for a TRAVEL INSURANCE QUOTE

If you're looking for a travel insurance quote you can do this online.

Click 'Get a Quote' and follow the prompts within the quote box.

GET A QUOTE