ISTANBUL AIRPORT ATTACKS

ISTANBUL AIRPORT ATTACKS

Issued 29 June 2016

We would firstly like to extend our deepest sympathies to all those affected by this tragic event.

IF YOU ARE CURRENTLY TRAVELLING:

• If you have been injured as a result of the recent attacks in Turkey, we can help. If you need medical advice or emergency medical assistance please contact our 24-hour Emergency Assistance team. 
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• We encourage you to follow the advice issued by the Ministry of Foreign Affairs and Trade (MFAT) via its website https://www.safetravel.govt.nz/turkey.  MFAT is urging New Zealanders to follow local media for latest security information. Please remain vigilant in Turkey by minimising movement in public places and following the instructions of local authorities.

POLICY COVERAGE:

• Limits, conditions and exclusions apply under your policy. For full details you should refer to the Policy Wording and Certificate of Insurance you received when you purchased your travel insurance.
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• We recommend you contact your travel agent or travel provider regarding your best option when altering your trip. Some travel providers may provide penalty free options to amend travel arrangements and we recommend you contact them for further details.
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• We will assess all claims in accordance with your Policy Wording and your Certificate of Insurance. Your cover will depend on the type of plan you purchased and your particular circumstances.

• NEXT STEPS SHOULD YOU TAKE:

• To help avoid difficulties overseas, the Ministry of Foreign Affairs and Trade (MFAT) maintains travel advisories for more than 160 destinations overseas. Please visit https://www.safetravel.govt.nz which provides accurate, up-to-date information about the risks New Zealanders may face overseas, assisting you to make well-informed decisions regarding yours travels.
  
  We recommend that you stay up-to-date with destination specific travel advisories for the countries you are visiting as your travel insurance cover may be affected if you travel to high-risk areas or situations.
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